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Accountants top the list of “most engaged” workers

July 17, 2012

OMG.  A new study by global firm Right Management has placed Accountants, Insurance Brokers and the Armed Forces at the top of the list of the most “engaged” workers in Australia.

The survey of 5330 Australian employees measured workers’ emotional and intellectual commitment to their job and to the success of their organisation.

The industry with the highest engagement was the armed forces at 50.4 per cent, followed by insurance at 49.1 per cent and accountancy 48.5 per cent.

Right Management general manager Bridget Beattie said armed forces rated so high because they had strong leadership at a macro level.

Accountants and insurance brokers rated well because of the type of work they do.

“[Insurance brokers] have been busy, think of all the claims they have been doing,” Ms Beattie said.

“[And accountants] have got lots of juicy work. They’re solving problems, clients are presenting them with a whole mix of issues.”

“They’re not distracted with other issues that typically plague other workers, such as dress sense and personal hygiene.  Most are content to wear the same old cardigan day in day out” she said.

Ms Beattie said that high engagement was important because happy workers were more productive, easier to retain, and they gave customers a better experience which helped bottom line performance.

The report also found that older workers are more likely to be engaged.

Overall engagement by industry

  • Armed Forces 50.4 per cent
  • Insurance (includes reassurance and broking) 49.1 per cent
  • Accountancy 48.5 per cent
  • Utilities (i.e. Electricity, Gas & Water Supply) 41.9 per cent
  • Legal services (law firms) 40.9 per cent
  • Other not-for-profit organisations (e.g. trade associations, charities) 40.6 per cent
  • Education 39.8 per cent
  • Mining & Quarrying (includes oil rigs and wells) 38.4 per cent
  • Healthcare & social work (e.g. Hospitals) 37.6 per cent
  • Australian Federal Government (e.g. Government departments and agencies) 37.5 per cent
  • Banking and Finance (excl Insurance) 35.7 per cent
  • IT 35.5 per cent
  • Manufacturing 35.3 per cent
  • Construction 34.7 per cent
  • Recreational, cultural & sporting activities 34.6 per cent
  • Pharmaceuticals 33.4 per cent
  • Restaurants, Hotels, Clubs & Gaming 32.4 per cent
  • Property & Real Estate 32.3 per cent
  • Other Professional Services (includes consultancy) 31.8 per cent
  • Australian State Government 31.7 per cent
  • Wholesale Trade 31.3 per cent
  • Transport & Storage (includes transport & logistics by land, sea & air) 31.0 per cent
  • Australian Local Government (councils) 29.4 per cent
  • Communication (includes telecoms and postal sectors) 29.2 per cent
  • Retail 28.9 per cent
  • Agriculture, Hunting, Forestry & Fishing industry 25.1 per cent
  • Biotechnology  23.9 per cent

Unsurprisingly, public servants were down the bottom of the list…

 

 

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11 Comments leave one →
  1. July 17, 2012 3:53 pm

    “[And accountants] have got lots of juicy work”

    Suuuuuuuuuuuuuurrrrrrre…….

  2. Tom of Melbourne permalink
    July 17, 2012 3:58 pm

    Australian Federal Government (e.g. Government departments and agencies) 37.5 per cent
    Australian State Government 31.7 per cent
    Australian Local Government (councils) 29.4 per cent

    It’s great to be lectured by public servants and the like about best practice for people management.

  3. el gordo permalink
    July 17, 2012 3:58 pm

    “They’re not distracted with other issues that typically plague other workers, such as dress sense and personal hygiene. Most are content to wear the same old cardigan day in day out” she said.

    Wait a minute, that can’t be right, sounds just like me.

  4. July 17, 2012 4:01 pm

    I’m surprised that “retail” scored so highly…

  5. July 17, 2012 4:07 pm

    “Wait a minute, that can’t be right, sounds just like me.”

    Ok, I admit that I might’ve made that bit up…

  6. el gordo permalink
    July 17, 2012 4:14 pm

    In the trade we call that editorial flare.

  7. Splatterbottom permalink
    July 17, 2012 4:33 pm

    “older workers are more likely to be engaged”

    In fact, most of them are like to have moved on to marriage. It is the younger workers who rut like rabbits without even bothering to get engaged first.

    And what is the problem with hunting? I would have thought that would focus the mind.

  8. JAWS permalink
    July 17, 2012 4:39 pm

    LOL

    Finally some much needed recognition

  9. July 17, 2012 5:13 pm

    50.4% So they’re 49.6% disengaged then? Let’s just hope that the next invaders are a lot less engaged than our lot! Sounds like a lot of the business clap trap to me!

  10. Splatterbottom permalink
    July 17, 2012 6:19 pm

    But do you recognise your recognition as an asset or a liability?

  11. JAWS permalink
    July 17, 2012 6:21 pm

    Its a Credit to me………………. although Goodwill is normally recognised as an Asset. Even though it gets written off.

    Zzzzzzzzzzzzzzzzzzzzzzzzzz…………………………………….

    LOL

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